Shipping Policy

RAZ Vape Direct: Ensuring a Smooth Shopping Experience

At RAZ Vape Direct, we are committed to offering our customers a dependable and efficient shopping experience. To maintain transparency and convenience, we have outlined our Shipping Policy below.

Order Processing

With the exception of weekends and holidays, orders placed on our website are normally processed in two to three business days. During peak times with high order volumes, slight delays may occur, but we will do our best to get your products shipped as quickly as possible. We will notify you right away by phone or email if there is a major delay.

Shipping Locations

We currently offer shipping within the United States and U.S. Territories. Please note that we do not ship to P.O. boxes or APO/FPO addresses, ensuring delivery to your preferred residential or business address.

Order Tracking

You will receive a confirmation email with tracking details as soon as your order ships. Tracking details typically become active within 24 hours, allowing you to monitor your package’s progress until it arrives.

Lost or Damaged Shipments

Even though we package your orders with extreme care, RAZ Vape Direct is not responsible for lost or damaged goods. If your shipment arrives damaged, we recommend contacting the carrier immediately to file a claim. To make the claims process easier, make sure you keep all damaged items and packaging materials.

International Shipping

At this time, we do not provide international shipping. We appreciate your understanding and look forward to offering this option in the future.

Thank you for choosing RAZ Vape Direct. We are committed to delivering premium vaping products to your door with care and efficiency, as outlined in our Shipping Policy.